dart charge penalty notice not received
The time given for payment is way too short and the fines are out of all proportion. At least on the M6 toll road you are given the opportunity to see prices and if you dont agree, an access road off. I was travelling with my family on holiday, and a part that I didnt know any thing about new rules To be honest were just as in the dark down here in the south. First of all the future crossing may never occur, and secondly they may only do so where there is an Advance Payment Agreement in place (see Regulation 6 of the A282 Trunk Road (Dartford-Thurrock Crossing Charging Scheme) Order 2013). Motorists must pay a fee to use the tunnel, although exemptions exist. First time ive ever been down that neck of the woods. However, I suddenly remembered to pay tonight at 11.59 quickly found the website which I have never had to use before, started putting in my info. Once you receive the PCN, head to the gov.uk website [1] where you will be required to enter the Penalty Charge Notice number and your vehicle registration number. this is very first time please help me thanks. I can not understand how or why I should be liable for this mistake when I paid the amount requested online. Hi If it is your first time you should certainly be fine. In short, the lack of booths is supposed to help keep traffic moving. However, we recognise that dart Charge is a big change for drivers, so we are doing everything we can to help people understand the changes and avoid penalties. I dont know why, I only can assume that along the Christmas festivities We are still being pursued by dart Charge for ever increasing amounts. Its a money-making scheme. This is never made clear. It was their computer system that told me what to pay after entering his registration number!!!! Here is the body of a letter I have just sent, I appeal on the grounds of me having already paid the toll on 06/03/2015 when I returned home which was 10 hours after I had driven through the tunnel, see receipt attached ( FJ number 15942354 ref 150306202820006579EOE.) The charge varies depending on the type of vehicle and time of day. Eventually gave up and called the Contact Centre. They never said if you use dartford crossing, remember to register this vehicle! Thank you! I used the crossing on 26th May and totally forgot to pay ( 1st time ever crossing it). Surprisingly..DC cannot make a change and neither the hire company.so I am really wondering whether the PCN gets to correct address. I shrugged it off and assumed there must be some mistake because I KNOW I had the toll covered. Ive already paid and I own that I will keep your receipt because I do not trust. I crossed the tunnel on 10th April, and only got a chance to pay online 2.50 now (11th April 2.45am). Might be worth looking over bank statements again for the 5. I now have a charge certificate saying that I never made a representation in time? I have therefore been unable to use the website to (a) confirm whether I have received a PCN (b) make any payment in connection with it. My wife sent the letter to me in Spain where I was holidaying and I paid the 35 that day. I would like to complain as I cant agree to pay the penalty. The system is unreasonable to all motorists who does not have an account that automatically takes the money out of their account. I dont know what is going to actually happen now, are they going to chase me, will I be going on black list or something? If you use the Dartford Crossing and don't pay the Dart Charge, you'll be liable for a 70 penalty charge sent to the address your vehicle is registered to. FML! On my latest challenge today they have again said they have now flagged any photo read by the computer as my registration to require human confirmation so it can be changed to the correct registration ending L. I have no issue with the people at the call centre, they are all very professional and polite but the computer recognition system clearly doesnt work and their manual actions so far do not resolve those problems either. Plus, it provides information on the time and date of the crossing. Set up a pre-pay account: This will need to be done in advance and will require you to pay in at least 10.00 when you register. I am on holiday. I feel like some sort of criminal now. Its easy to forget if you only use the crossing once in a while and it is very unfair to refuse to take payment before the fine has been issued. For it to be successful, you need appropriate grounds for appealing. Paid on my return (Monday), The payment was accepted by Dart Charge. Both journeys have been paid but has just left a small debut of -0.37 I have topped up the account. hiya we used the Dartford crossing on the 21st February,we hadnt got a clue the system had changed,had our pound coins ready to pay and no-one at the toll booths,we didnt have a clue,we have since found out on the 15th March that we should have prepaid,can you tell us what to expect thank you. Should I be able to pay and avoid a fine. How much joy do you think I got from the call centre? Thanks first of all for your very helpful website! They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. eradicate the charge completely as we have paid for it via taxes and crossings hundreds of time over. How will they collect the fees from foreign drivers. We seem to be O.K. 4 months later (!!!) And most importantly, dont worry be happy. Thanks and regards from the disperate Italian vacationer (family included). Motorists who use the crossing have a legal obligation to pay the road user charge, and Dart Charge likewise have a duty to accept it. Heres how to appeal if youve feel youve been issued an incorrect or unfair penalty charge. The same happened to me. Yes I have had the same I remembered 6 days later (busy time with family etc sorry I have a life!). Dear all, as first timers on this route since it has all changed were able to pay 2 crossing charges now we are home. i.e. Hope it helps Register with DartSave: This is a company set up to prevent you being fined if you forget to pay the Dartford Crossing charge. I have seen photographs of the sign which seems quite confusing. Do you know if they have abandoned that practice? Unofficial siteswill simply take your money, pocket the admin charge and pay the outstanding toll on the public Dart Charge site regardless of vehicle details. The best way to pay for a Dartford Crossing is to use the official website. The 5 we paid is just sitting on an account to be used against future crossings. We charged an admin fee each time. I can understand the benefits of an account based system for regular users, but for occasional or first time users a toll booth would be for more practical, convenient and safe, as well as enabling your business to obtain the revenues it deserves. Is there a time limit within which the Dart Charge penalty notice has to be issued? Do you know where the leglislation says that they can enforce the deadline of midnight the next day? Stress is a major downer on your immune system, take care of yourself.
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